Who We Are
This Privacy Policy applies to the website and digital products offered by SP Manna Ventures LLC, operating as KROS — Kingdom Relationship Operating System (“we,” “us,” or “our”).
We are the data controller for the personal information you provide to us. If you have questions about this policy or how we handle your data, please contact us at [email protected].
Information We Collect
We collect information you provide directly and information gathered automatically when you visit our site or use our services.
| Type of Data | What It Includes | How It’s Collected |
|---|---|---|
| Identity Data | First name, last name | Purchase form, email signup |
| Contact Data | Email address | Purchase form, opt-in forms |
| Financial Data | Payment information (processed by our payment provider — we do not store card details) | Checkout |
| Transaction Data | Purchase history, order details | Checkout |
| Usage Data | IP address, browser type, pages visited, time on site | Automatically via cookies/analytics |
| Communications Data | Emails or messages you send us | Direct contact |
We do not collect sensitive personal data such as race, ethnicity, health information, or financial account details beyond what is necessary to process your payment.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your purchase and deliver program access
- Send transactional emails (receipts, access instructions, important updates)
- Send educational and promotional emails (you may opt out at any time)
- Respond to your questions, support requests, or refund inquiries
- Improve our website, content, and digital products
- Comply with legal obligations and protect our legal rights
- Analyze website traffic and user behavior to improve your experience
We will never sell your personal information to third parties. Ever.
Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data under the following legal bases:
- Contract performance — to fulfill your purchase and deliver the Program
- Legitimate interests — to improve our products and communicate with customers
- Consent — for marketing emails (you can withdraw consent at any time)
- Legal obligation — where required by applicable law
Third-Party Service Providers
We work with trusted third-party service providers who assist us in operating our business. These providers are contractually obligated to protect your data and may only use it for the specific purpose for which it was shared.
| Provider Type | Purpose |
|---|---|
| Payment Processor | Secure processing of your payment (e.g., Stripe, PayPal) |
| Course / Delivery Platform | Hosting and delivering program content and access |
| Email Marketing Platform | Sending transactional and marketing emails |
| Website Analytics | Understanding site traffic and user behavior (e.g., Google Analytics) |
| CRM / Customer Support | Managing customer relationships and support requests |
We do not share your personal information with advertisers, data brokers, or unaffiliated third parties for their own marketing purposes.
Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience and help us understand how visitors use our site. Cookies are small text files stored on your device.
We use the following types of cookies:
- Essential cookies — required for the site to function properly (cannot be disabled)
- Analytics cookies — help us understand how visitors interact with our site (e.g., Google Analytics)
- Marketing cookies — used to track conversions and deliver relevant advertising
You can control cookies through your browser settings. Disabling certain cookies may affect your experience on our site. Where required by law, we will request your consent before placing non-essential cookies.
Email Communications & Marketing
By purchasing KROS, you will receive transactional emails related to your order and program access. These are necessary for the delivery of your purchase and cannot be opted out of while you are an active customer.
You may also receive occasional educational and promotional emails from us. You can unsubscribe from marketing emails at any time by:
- Clicking the “Unsubscribe” link at the bottom of any marketing email
- Emailing us directly at [email protected] with your unsubscribe request
We do not send spam. We respect your inbox.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including to provide you with program access, comply with legal obligations, resolve disputes, and enforce our agreements.
Purchase and transaction records are retained for a minimum of 7 years for tax and accounting purposes. Marketing and communications data is retained until you unsubscribe or request deletion.
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right of access — request a copy of the personal data we hold about you
- Right to rectification — request correction of inaccurate or incomplete data
- Right to erasure — request deletion of your data (subject to legal obligations)
- Right to restrict processing — request that we limit how we use your data
- Right to data portability — receive your data in a structured, machine-readable format
- Right to object — object to processing based on legitimate interests or for marketing
- Right to withdraw consent — withdraw consent for marketing at any time
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days. We may need to verify your identity before processing your request.
Data Security
We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure, encrypted connections (SSL/TLS) on our website and checkout
- Use of PCI-compliant third-party payment processors — we never store full payment card data
- Access controls limiting who within our team can access customer data
- Regular review of our data handling practices
No method of internet transmission or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. In the event of a data breach that affects your rights, we will notify you as required by applicable law.
Children’s Privacy
The KROS Program is designed for adults aged 18 and older. We do not knowingly collect personal information from anyone under the age of 18. If you believe a child under 18 has provided us with personal information, please contact us immediately at [email protected] and we will promptly delete that information.
International Data Transfers
Our website and services are operated in the United States. If you are accessing our site or purchasing from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.
By using our site and services, you consent to the transfer of your information to the United States in accordance with this Privacy Policy.
Third-Party Links
Our website may contain links to third-party websites or platforms (such as social media profiles or payment processors). We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policy of any third-party site you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically. Your continued use of our site or services after any changes constitutes acceptance of the updated policy.
Privacy questions or data requests?
We take your privacy seriously and will respond promptly.
Email: [email protected]
SP Manna Ventures LLC · Kingdom Relationship Operating System